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February 13, 2021

A Bridge to English Fluency

Dr. Jafri HR3
Dr. Rabia Jafri, founder of Hampton Roads Refugee Relief, teaches a student how to use Zoom on her phone.

Hazrat is an engineer from Afghanistan with 10 years’ experience in the construction business. He is highly educated and highly skilled. He came to the US after the Taliban targeted him. While he is grateful to be safe, he is having a hard time finding a job in America in his preferred field. His biggest obstacle to employment? He doesn’t speak English.

Susan is a mother resettled from Africa with 4 children who obtained WIC coupons to help feed her children. And yet, she was unable to use those coupons, because her English wasn’t good enough to navigate that system.

There are many parts to a refugee’s story. At TSOS we see so many stories of harrowing journeys, separation from families, and struggle towards freedom and safety. But how does the story continue after a refugee family is safe? When they have food, clothing, housing, and furniture, what happens next? How does a refugee move forward in a new country? How do they bridge the gaps they face that are necessary for integration into a new place? Most importantly, how do they learn the language fast enough to get a job and be productive in their communities?

Hampton Roads Refugee Relief’s mission is to answer those questions. The non-profit organization is working to help integrate refugee families who have settled in southeast Virginia. One of their programs involves providing English classes for refugees to help them learn the language so they can better navigate their new environment.

I spoke to April Wells, who runs the ESL program for Hampton Roads Refugee Relief (known as HR3) and asked her about HR3’s mission and program.

“Our mission is to help bridge the gaps for refugee families,” April says. “They get a really strong initial three months assistance from the resettling agency. But right after that initial three months, they’re on their own. We help them long term to fully acclimate to this area and become fully integrated. We’re all about resilience and self-sufficiency. That’s what we’re aiming towards.”

HR3’s ESL program works specifically with mothers and children.

“These women feel extra isolated, the mothers in particular,” April says. “You know, the kids go to school, the father is going to work, the mothers get the least exposure to English. So that was my priority.”

April didn’t have any formal training when she started but has experience in tutoring and speaks some Arabic. HR3 does not require their volunteers who work with the ESL program to have any formal educational experience and offers training and support for those who want to help.

Initially the English tutoring happened in the student’s homes, but COVID19 has forced HR3 to move the classes online. However, that hasn’t stopped the women from participating. Currently there are 19 women in the class. They don’t all sign on to the call at once. The classes are broken up into smaller groups. HR3 offers two classes, beginner and intermediate. And the benefits of taking the class go beyond just learning English.

“They’re learning English, but also it gives them a larger sense of community,” April says. “We have, you know, a message group, where we send out zoom links for homework. They can ask each other questions. They all call each other sisters, and we follow along whenever a student has a baby, whenever a tutor gets married, these sort of things. And I think particularly now with COVID-19, it’s really helping us feel less lonely.”

HR3 also will run targeted sessions for when somebody needs help with specific vocabulary, like preparing for the citizenship test, working towards getting a GED, or struggling with an academic subject at school.

I asked April if she had any preconceived ideas about working with refugees, and how those ideas had changed over time.

“I came in thinking I had to reel in my personality,” she said, “that I had to err on the conservative side, that I had to dress super conservatively, cover up all skin, etc. I wanted to err on the side of caution. But I’ve grown to learn that they’re just happy to have me as I am. I don’t need to change anything.”

April said that HR3 is always looking for volunteers who would like to help refugees in the Hampton Roads community. If you are interested in working with HR3’s ESL program or donating to help them with their mission of integration, you can find information on their website, www.hr3VA.org.


What would you do if you had to leave everything behind?

By the end of 2024, more than 123.2 million people worldwide had been forcibly displaced from their homes due to war, persecution, or human rights abuses.

An increase of 7.2 million over 2023, that’s more than 19,619 people every day — roughly one person every 4.4 seconds.

They arrive in refugee camps and other countries, like the US, seeking the one thing they’ve lost: safety.

Fleeing political imprisonment, ethnic violence, religious persecution, gang threats, or war crimes, they come with what little they managed to carry:

Legal papers – if they’re lucky.

A single backpack.

Sometimes a child’s hand in theirs.

They also carry the weight of what they left behind: fractured families, homes they’ll never return to, professions they loved, friends and relatives they may never see again.

They carry loss most of us can’t imagine – but also the truth of what they’ve endured.

At TSOS, we believe stories are a form of justice. When someone shares their experience of forced displacement, they reclaim their voice. And when we amplify that voice – through film, photography, writing, and advocacy – the world listens. Hearts soften. Communities open. Policy begins to shift.

That shift matters. Because when neighbors understand instead of fear…

when lawmakers see people, not politics…

when a teacher knows what her student has survived…

Rebuilding life from the ashes becomes possible.

We’re fighting an uphill battle. In today’s political climate, refugee stories are often twisted or ignored. They’re reduced to statistics, portrayed as national threats, or used to score political points.

The truth – the human, nuanced truth – gets lost, and when it does, we lose compassion.

We are here to share their truth anyway.

At TSOS, we don’t answer to headlines or algorithms. We are guided by a simple conviction: every person deserves to be seen, heard, and welcomed.

Our work is powered by the people we meet — refugees and asylum seekers rebuilding after loss, allies offering sanctuary, and communities daring to extend belonging.

Your support helps us share their stories — and ensure they’re heard where they matter most.

“What ultimately persuaded the judge wasn’t a legal argument. It was her story.”

— Kristen Smith Dayley, Executive Director, TSOS

Will you help us keep telling the truth?

No donation is too small — and it only takes a minute of your time.

Why give monthly?

We value every gift, but recurring contributions allow us to plan ahead and invest more deeply in:

  • New refugee storytelling and advocacy projects
  • Resources to train and equip forcibly displaced people to share their own stories
  • Public education that challenges fear with empathy
  • Local efforts that help communities welcome and integrate newcomers

As our thank-you, monthly supporters receive fewer fundraising messages — and more stories of the impact they’re making possible.

You don’t have to be displaced to stand with those who are.

Can you give today — and help carry these stories forward?

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