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Blog → March 28, 2018

Coming to Know Refugees

Phoebe Talking To African Refugee

Written by Phoebe Wood

It’s hard to pinpoint when I became aware of what the term refugee really means. Growing up in London in the 90s, the word was thrown about frequently. There were the weekly charity collections at school, the adverts popping up on television everyday urging you to give your spare cash. I understood I had a duty to donate time, money, whatever I could to the cause. I had it drilled into me that I had to help the less fortunate. But it was impossible to put myself in their shoes because I didn’t know who they were.

Over the years, I began to learn. I became more active in my community, volunteering in my local soup kitchen as a teenager, where I found myself getting to know all sorts of people who were struggling to get by in the city. People who had come from near and far, who thought that being in a capital like London would mean wealth, prosperity and success. Some of them had come from Eastern Europe, while others had come from further afield in Africa. 

I had so many questions… Why would someone leave their country, travel this far, only to end up homeless? 

It then dawned on me that some of these people had been forced to leave their homes because of war, terrorism and other atrocities. Atrocities that my own country was perhaps contributing to. I felt an urge to help people and set off on a series of volunteer trips abroad.

I thank my travels for opening my mind and helping me to better understand other people’s circumstances. I have met countless inspiring individuals along the way. Pursuing a career in journalism has also pushed me to seek out stories and learn as much as I can about the world and its changing circumstances. Over the past few years, and now based in Paris, I’ve found that my work has centered heavily on Europe’s migrant crisis. 

Refugee Artwork 2
Desperate Journey Across the Sahara Desert

Last year I traveled to a small medieval town close to Rome to meet with some of the refugees who have ended up in Italy. Just spending an afternoon or two getting to know them was undeniably fascinating. Here was a group of people, all strangers, thrown into an entirely abstract situation and being told to make it work. Though many of them were from the African continent, they had a whole range of mother tongues and were all trying to speed-learn Italian in order to have a mutual language. 

Refugee Artwork 1
Viaggio disperato - Desperate Journey

It’s hard to begin to explain how inspiring this collective action was. All I can say is that it made me yearn for a greater acceptance in the world, and particularly in Europe right now, so that refugees like those I met can feel welcome in their new homes.

Nowadays, I may have a far better understanding of what it means to be a refugee, but I will never stop learning. And that is why I sought to get involved with TSOS; to keep on learning, and to help others learn.

What would you do if you had to leave everything behind?

By the end of 2024, more than 123.2 million people worldwide had been forcibly displaced from their homes due to war, persecution, or human rights abuses.

An increase of 7.2 million over 2023, that’s more than 19,619 people every day — roughly one person every 4.4 seconds.

They arrive in refugee camps and other countries, like the US, seeking the one thing they’ve lost: safety.

Fleeing political imprisonment, ethnic violence, religious persecution, gang threats, or war crimes, they come with what little they managed to carry:

Legal papers – if they’re lucky.

A single backpack.

Sometimes a child’s hand in theirs.

They also carry the weight of what they left behind: fractured families, homes they’ll never return to, professions they loved, friends and relatives they may never see again.

They carry loss most of us can’t imagine – but also the truth of what they’ve endured.

At TSOS, we believe stories are a form of justice. When someone shares their experience of forced displacement, they reclaim their voice. And when we amplify that voice – through film, photography, writing, and advocacy – the world listens. Hearts soften. Communities open. Policy begins to shift.

That shift matters. Because when neighbors understand instead of fear…

when lawmakers see people, not politics…

when a teacher knows what her student has survived…

Rebuilding life from the ashes becomes possible.

We’re fighting an uphill battle. In today’s political climate, refugee stories are often twisted or ignored. They’re reduced to statistics, portrayed as national threats, or used to score political points.

The truth – the human, nuanced truth – gets lost, and when it does, we lose compassion.

We are here to share their truth anyway.

At TSOS, we don’t answer to headlines or algorithms. We are guided by a simple conviction: every person deserves to be seen, heard, and welcomed.

Our work is powered by the people we meet — refugees and asylum seekers rebuilding after loss, allies offering sanctuary, and communities daring to extend belonging.

Your support helps us share their stories — and ensure they’re heard where they matter most.

“What ultimately persuaded the judge wasn’t a legal argument. It was her story.”

— Kristen Smith Dayley, Executive Director, TSOS

Will you help us keep telling the truth?

No donation is too small — and it only takes a minute of your time.

Why give monthly?

We value every gift, but recurring contributions allow us to plan ahead and invest more deeply in:

  • New refugee storytelling and advocacy projects
  • Resources to train and equip forcibly displaced people to share their own stories
  • Public education that challenges fear with empathy
  • Local efforts that help communities welcome and integrate newcomers

As our thank-you, monthly supporters receive fewer fundraising messages — and more stories of the impact they’re making possible.

You don’t have to be displaced to stand with those who are.

Can you give today — and help carry these stories forward?

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